Futural Tourism

Tourism for a Natural Future

Privacy policy

I. Responsible for the Treatment:

  • Identity: Futural Tourism SLU
  • CIF: B-76.823.988
  • Address: Paseo Milicias de Garachico 1, Hamilton Building, 5th floor, office 66 38002 Santa Cruz from Tenerife, Spain
  • Email: hola@futuraltourism.com
  • This site www.futuraltourism.com is owned by Futural Tourism SLU.

Futural Tourism SLU informs you that your personal data will be treated in accordance with the provisions of the data protection regulations [Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights ( LOPD and GDD); Regulation (EU) 2016/679, of the European Parliament and of the Council, of April 27, 2016 (RGPD), regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data; Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSI-CE)] and other applicable regulations.

II. Definitions:

WEBSITE: Domain that is made available to Internet Users. It describes the system for accessing information via the Internet. Pages designed and published under a domain name on the Internet and that are the result of the information that the owner makes available to the User.

USER: Natural or legal person who browses the website. Access to and use of this website is subject to prior reading and full, express and unreserved acceptance of this Data Protection Policy in force at the time of access, which we ask you to read carefully. By accessing or using the website, you acknowledge that you have read and understood without limitation or reservation this Data Protection Policy.

CONTENT: Information and services that make up the entire domain that Futural Tourism SLU makes available to the User. It contains messages, texts, graphics, photographs, icons, logos, links, software, appearance, graphic design and, in general, all the information contained in the website.

HYPERLINK: Technique by which the User can navigate through different pages of the website, or the Internet, with a simple click on the text, icon or indicative button that contains the link.

COOKIES: Technical means for the traceability and monitoring of navigation on websites, they are small text files that are written on the User’s computer. By having implications on privacy, Futural Tourism SLU notifies the User of its use on the website.

III. Purpose of the Treatment:

When a User provides information, it may include personal data such as: their IP address, name, physical address, email address, telephone number, among others. By providing this information, the User gives their express consent for their information to be collected, used, managed and stored by Futural Tourism SLU, as described in this Data Protection Policy.

At www.futuraltourism.com there are different systems for capturing personal information, treating the information provided by the User for the following purposes:

  • Establish communication between the parties.
  • Respond to inquiries.
  • To ensure compliance with the conditions of use and applicable law.

Futural Tourism SLU may use your data to contact you, both electronically and non-electronically, to obtain your opinion on the service provided and to notify you of changes, important developments and offers or promotions that come from Futural Tourism SLU. You can revoke your consent at any time by sending a letter with the subject “Unsubscribe” to Futural Tourism SLU, through your contact information (postal or electronic address).

We will not process your personal data for any other purpose than those described above unless it is imposed by law or there is a judicial requirement.

Personal information capture systems:

1. Contact form: The User can contact Futural Tourism SLU through the different forms on the website. In this sense, the following personal data are requested, among others: Name and Surname, Email, Telephone Number. It will be necessary for the User to provide all the personal data that is identified as required in the contact form. If you do not provide the requested data, this could affect the purpose described.

Purpose: The purpose of the processing of this data will be solely to provide you with the information or services that you request when filling in online forms, including requests for answering calls, participating in surveys, publishing on our message boards, downloading information and other publications or participate in any other interactive area that appears on our website or within our services or, when interacting with us through social networks.

Legitimation: The treatment is necessary for the execution of a contract in which the interested party is a party or for the application at his request of pre-contractual measures; The treatment is necessary for the satisfaction of legitimate interests pursued by the person responsible for the treatment (for the development of contractual and / or commercial relationships) and the consent of her for the treatment of your personal data.

Futural Tourism SLU informs the User that no profile analysis is performed based solely on automated processing that produces legal effects on him or significantly affects him in a similar way.

The website has SSL encryption, which allows the User to send their personal data securely through standard contact forms, hosted on the servers that Squarespace, offers to Futural Tourism SLU. The treatment of the data by said entity is regulated by a contract of the person in charge of the treatment. In no event will Squarespace subcontract services that involve any data processing by third parties.

2. Email: The User may provide their personal data via email.

Purpose: The purpose of processing this data will only be to provide you with the information or services that you request, process your query, contact the User, including requests for answering calls.

Legitimation: The treatment is necessary for the execution of a contract in which the interested party is a party or for the application at his request of pre-contractual measures; The treatment is necessary for the satisfaction of legitimate interests pursued by the person responsible for the treatment (for the development of contractual and / or commercial relationships) and the consent of her for the treatment of your personal data.

The emails are hosted on the servers of Google, LLC., an entity whose main office is at 1600 Amphitheater Parkway, Mountain View (California), CA 94043, United States (“Google”). Google chooses storage locations to run efficiently, improve performance, and create redundancies to protect data in the event of a service outage or other problem.

Google, LLC. complies with the provisions of the EU-US Privacy Shield. As established by the US Department of Commerce regarding the collection, use and retention of personal information transferred from the European Union to the United States ( https://www.privacyshield.gov/participant?id=a2zt0000000KzNaAAK&status=Active ).

3. Social Networks: Third-party platform advertising. It is possible that we share your data with third-party platform providers (Facebook, Instagram, YouTube) when you respond to communications that [COMPANY] publishes on said third-party platforms to offer you advertising or targeted content through the corresponding platform of said third parties based on their interests. The third party platform provider will use your data to identify your account and serve you advertising. You can control which advertisements you receive through the privacy settings of the corresponding provider platform. For more information, you should contact the assistance or help center of said third party.

Purpose: Follow-up of the Social Network, establish and maintain commercial and / or similar relationships.

Legitimation: The treatment is necessary for the satisfaction of legitimate interests pursued by the person responsible for the treatment (for the development of contractual and / or commercial relationships) and their consent for the treatment of your personal data.

Futural Tourism SLU has a profile on some of the main social networks on the Internet (Facebook, Twitter, Instagram, YouTube), acknowledging itself as responsible for the treatment in relation to the data published Futural Tourism SLU or, of the data that Users give us. send privately in order to be extracted.

  • INSTAGRAM: [https://www.instagram.com/futuraltourism/]. Active network with the possibility of contact by followers via private message.
  • LINKEDIN: [https://www.linkedin.com/company/futuraltourism/]. Active network with the possibility of contact by subscribers via private message and video comments.

The treatment of the data that is carried out of the Users who become followers in the social networks of Futural Tourism SLU will be governed by this section, as well as, by those conditions of use, privacy policies and access regulations that belong to the social network that is appropriate in each case and previously accepted by the User.

The treatment that Futural Tourism SLU will carry out with the data within each of the aforementioned networks will be, at most, the one that the social network allows to corporate profiles. Futural Tourism SLU will treat the data with the purpose of correctly managing its presence in the social network, informing about activities, events or services. Futural Tourism SLU may inform, when the Law does not prohibit it, its followers by any means that the social network allows about its activities, presentations, events, as well as, provide personalized service to the User.

If you click on a link from our website to another website or service, this Privacy Policy will no longer apply to Futural Tourism SLU. is not responsible for the data handling practices of third-party websites or services, so we recommend that you read the privacy policies that appear on such websites or services.

Our website or services may allow you to share data with social media websites or use such social media websites to create your account or connect to your social network account. These social media websites may automatically provide us with access to certain personal data that they have held about you (for example, content that you have viewed). You must be able to manage your privacy parameters from within your account on the third party’s social network in order to manage what personal data you allow us to access from that account.

Data extraction: In no case will Futural Tourism SLU extract data from social networks, unless the User’s consent is specifically and expressly obtained for it.

Rights: Due to the very nature of social networks, the effective exercise of the data protection rights of the follower is subject to the modification of the personal profile of the latter.

4. Cookies: The website has technology for the implantation of files called cookies on the User’s computer. Cookies are used to improve your browsing experience, analyze User browsing and be able to offer personalized content. In any case, they can be blocked or disabled through the browser’s configuration options. For more information you can consult our Cookies Policy.

Legitimation: The interested party (User) gave their consent for the processing of their personal data for one or more specific purposes.

Futural Tourism SLU may also collect anonymous information about the use made by the User on the website.

IV. Legitimation for Data Processing:

& nbsp; The legal basis for the treatment of the data is the express consent of the User as an interested party that will be requested at the time of:

  • & nbsp; proceed to register as a User.
  • before proceeding to process your data.

To subscribe to the forms through the website, express consent to this Data Protection Policy is required.

The prospective or commercial offer of products and services is based on the express consent that is requested, without in any case the withdrawal of this consent conditioning the execution of the subscription contract.

Futural Tourism SLU will only provide User information to the State Security Forces and Bodies and Judges and Courts by requirement or court order or, by obligation of a regulation with the force of Law.

V. Data Origin:

The personal data come directly from the User as an interested party and have been collected through the different systems for capturing personal information (for example: contact forms)

VI. Data Category:

The categories of data that are treated are identifying data. No specially protected categories of data are collected through the forms on the website.

VII. Conservation Terms:

Futural Tourism SLU keeps personal data for a limited and proportional period. The data processed for the purposes of managing the relationship between the User and Futural Tourism SLU (name, surname, email, etc.) will be kept for the entire duration of the contractual or similar relationship or, as long as the User does not request its deletion, in In this case, the personal identification data of the User will be kept on our servers solely for the purposes of meeting any judicial requirement of Judges and Courts. Once the conservation period has expired, the data and backup copies will be deleted from all media.

Disaggregated data: The disaggregated data will be kept without a deletion period.

User Data: The period of conservation of personal data will vary depending on the service that the User hires. In any case, it will be the minimum necessary, and can be maintained until:

  • User data uploaded by Futural Tourism SLU to pages and profiles in social networks: From the moment the User gives their consent until they withdraw it.
  • 1 year: Law 34/2002, of July 11, Information Society Services and Electronic Commerce (LSSI-CE), traffic data related to electronic communications.
  • 2 years: Waiting list Registration for Training Courses. < / li>
  • 4 years: Articles 66 and following of the General Tax Law (accounting books).
  • 6 years: Article 30 Commercial Code (accounting books, invoices).
  • 10 years: Article 25 of Law 10/2010, of April 28, on the prevention of money laundering and terrorist financing (documentation that proves the application of the funds received in the different projects / grants) .

VIII. & nbsp; Recipients of Assignments or Transfers:

International data transfers and assignments are made.

Data transfers are made to:

  • Banks / Savings Banks; Facebook, Inc .; Instagram, Inc .; Google, LLC. (YouTube), WhatsApp, Inc.
  • Competent Public Administrations, in the cases provided by Law and for the purposes defined therein.

Contact data will be transferred to entities located in third countries outside the European Union to:

Futural Tourism SLU does not sell, rent or transfer personal data that can identify the User, nor will it do so in the future, to third parties without prior consent. However, in some cases collaborations with other professionals may be carried out, in those cases, prior consent of the Users will be required, informing about the identity of the collaborator and the purpose of the collaboration. It will always be done with the strictest security standards. & Nbsp;

IX. Security Measures:

For the treatment of data Futural Tourism SLU implements all technical and organizational security measures established in current legislation. Data protection measures necessary to prevent the loss of information, alteration of data or, access by unauthorized personnel to it.

Regarding the confidentiality of the data processing, Futural Tourism SLU ensures that any person authorized to process the User’s data (including its staff, collaborators and providers), is obliged to respect confidentiality.

Principles established by Futural Tourism SLU in the processing of personal data adjusted to the requirements of data protection regulations:

  • Principle of legality, loyalty and transparency: Futural Tourism SLU will require consent for the processing of personal data for one or more specific purposes that will be previously reported.
  • Principle of data minimization: Futural Tourism SLU will request the data strictly necessary in relation to the purposes for which it requires it, being the minimum possible.
  • Principle of limitation of the conservation period: the data will be kept for the time necessary for the purposes of the treatment, depending on the purpose, Futural Tourism SLU will inform you of the corresponding conservation period.
  • Principle of integrity and confidentiality: the data will be treated in a way that guarantees adequate security of personal data and confidentiality is guaranteed, adopting measures to prevent unauthorized access or improper use of data by third parties.

Futural Tourism SLU establishes the following security measures:

  • Make regular backups or backups.
  • Encrypts communication channels: means that electronic communications are encrypted using the SSL protocol. It is a security protocol that allows the User’s data to travel in an integral and secure way, the transmission of the data between the Server and the User is fully encrypted or encrypted.
  • It is carried out periodically internal data protection audits.
  • Do not use personal data for purposes other than those for which they were initially collected.

Futural Tourism SLU cannot guarantee the impregnability of the Internet network, and therefore the violation of data through fraudulent access to them by third parties.

X. Navigation:

When browsing the website, non-identifiable data is collected that may include geographical location, a record of how the services and sites are used, as well as other data that cannot be used to identify the User and Futural Tourism SLU will use to improve website navigation.

XI. Accuracy and Veracity of the Data:

The User is solely responsible for the accuracy and correctness of the data provided through the website, exonerating Futural Tourism SLU from any responsibility in this regard.

Users guarantee and respond, in any case, to the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. The User agrees to provide complete and correct information in the contact or subscription form

The User guarantees that he is over 14 years of age. The website is not directed to minors. If you are a minor, please do not try to register as a User of our website, applications or products. If we discover that we have mistakenly obtained personal information from a minor, we will delete that information as soon as possible.

XII. Rights of People:

Anyone has the right to obtain confirmation on whether Futural Tourism SLU processes personal data that concerns them, or not.

Any interested party may request the exercise of the following rights, by submitting a letter to the postal address of Futural Tourism SLU or, to the contact email address of the Data Protection Delegate, including a photocopy of their ID or other document identity:

  • Right of access: allows the interested party to know and obtain information about their personal data subjected to treatment.
  • Right of rectification or deletion: allows to correct errors, modify the data that turn out to be inaccurate or incomplete and guarantee the certainty of the information object of the treatment or, allows the deletion of the data that turn out to be inadequate or excessive.
  • Right of opposition: right of the interested party not to carry out the treatment of your personal data or it is ceased in it, in which case, they will only be kept for compelling legitimate reasons, or the exercise or defense of possible claims.
  • Limitation of treatment: it entails the marking of personal data kept, in order to limit their future treatment, in which case, they will only be kept for the exercise or defense of claims.
  • Data portability: facilitation of the data object of treatment to the Internet. resado, so that he can transmit them to another person in charge, without impediments. As an interested party, you have the right to receive the personal data that concern you, that you have provided and in a structured, commonly used and machine-readable format, and to transmit them to another data controller when: The treatment is based on consent, the data has been provided by the interested person and the treatment is carried out by automated means. By exercising your right to data portability, you will have the right to have personal data transmitted directly from responsible to responsible when technically possible.
  • Right not to be the subject of automated individual decisions (including the elaboration of profiles): right not to be the subject of a decision based solely on automated processing that produces legal effects or significantly affects in a similar way.

You can withdraw your consent at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal, as well as file a claim, if you consider that we are treating your data in an inappropriate way, before the Control Authority , in the case of Spain, the Spanish Agency for Data Protection (AEPD), through its website www.aepd.es

XIII. & nbsp; Commercial Emails:

In application of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSI-CE), Futural Tourism SLU will not send advertising or promotional communications by email or other means equivalent electronic communication, which had not previously been requested or expressly authorized by the User. Consequently, in each of the forms on the website, the User has the possibility of giving their express consent to receive information of added value, regardless of the commercial information requested on time.

In the case of Users with whom there is a prior contractual relationship, Futural Tourism SLU is authorized to send commercial communications regarding products or services that come from Futural Tourism SLU and that are similar to those that were initially contracted. . In any case, the User may request that no more commercial information be sent to him through the established contact channels, proving his identity.

Futural Tourism SLU undertakes not to send communications of a commercial nature without properly identifying them.

XIV. & nbsp; Copyright:

All content, texts and images on this website are the property of Futural Tourism SLU, including all content that, by way of example, graphics, logos, brands, industrial drawings, icons, audio or video clips, compilations of data, news, information and any other sign, are subject to and protected by intellectual property rights in favor of Futural Tourism SLU. Its reproduction, distribution, transformation, total or partial, without the express authorization of Futural Tourism SLU is prohibited.

The User only has the right to private use of them, requiring express authorization from Futural Tourism SLU to modify, reproduce, exploit, distribute or any other right belonging to their owner.

Without prejudice to the foregoing, the User is granted the rights of access, downloading, printing, reproduction in any medium, as well as the use of the contents of the website to which he is allowed to access, for informational purposes only. .

XV. Access Conditions:

Access to this website is free and does not require prior subscription or registration. The User must access in accordance with good faith and this Data Protection Policy and will make access under his own and exclusive responsibility.

The User is expressly prohibited from using and obtaining the services and content offered on the website for procedures other than those stipulated.

XVI. & nbsp; & nbsp; Cookies:

We inform you that we use “cookies” necessary for the operation of the website, as well as to distinguish users and sessions. The User has the possibility of configuring his browser to be notified of the reception or, where appropriate, rejection of the reception of “cookies” on his hard drive, having to consult the instructions and manuals of his browser to obtain more information. information about it.

The purpose of the use of cookies on this website is to interrelate the data through the different data request forms, as well as to distinguish Users and sessions.

XVII. & nbsp; Responsibilities:

By making the website available to the User, we try to offer quality content and services, using the utmost diligence, not only in the provision of these, but also in the technological means used. However, we will not be liable for the presence of viruses or any other element that may in any way damage the User’s computer system, documents and files.

Futural Tourism SLU does not guarantee the correct operation regarding the availability and continuity of its website. As far as possible, we will try to inform the User of any interruption in the service, correcting it as soon as possible. However, we are exempt from any responsibility derived from the incorrect operation or interruptions of this website.

XVIII. Language and Regulatory Framework :

The language applicable to this Data Protection Policy is Spanish.

The applicable regulatory framework for the processing of personal data carried out by Futural Tourism SLU is: Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights (LOPD and GDD); Regulation (EU) 2016/679, of the European Parliament and of the Council, of April 27, 2016 (RGPD), regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data; Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSI-CE).

XIX. Changes in the Data Protection Policy:

Futural Tourism SLU reserves the right to modify this policy to adapt it to new legislation or jurisprudence. In such cases, [COMPANY] will announce on the website the changes introduced in advance of their implementation.

ATTENTION

This Data Protection Policy has been established on July 9, 2019. At any time we can proceed to modify it, check the date of issue each time you connect to our website and thus you will obtain the certain that there has been no modification that affects it. For any clarification you can contact us, through the email address hola@futuraltourism.com